Effective date: September 29, 2026
Cana Residential Assisted Living respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit canaassistedliving.com or contact us through the website.
Information We Collect
When you submit our contact form, we may collect your name, email address, subject, and message. Our website may also automatically collect limited technical information, such as your internet protocol address, browser type, device information, pages visited, and cookie data.
Please do not submit medical records, diagnoses, medication lists, Social Security numbers, financial information, or other sensitive health information through the website contact form.
How We Use Information
We may use information submitted through this website to:
• Respond to questions and requests
• Schedule tours or discuss care options
• Provide information about permanent assisted living, short-term recovery stays, and respite care
• Operate, secure, and improve the website
• Prevent spam, fraud, and misuse
• Comply with applicable legal requirements
Cookies and Analytics
Our website may use cookies and similar technologies that help the website function, remember preferences, measure website traffic, and understand how visitors use the site. You may adjust your browser settings to block or delete cookies, although some website features may not work properly afterward.
How We Share Information
We do not sell personal information submitted through our website. We may share limited information with trusted service providers that help us operate the website, deliver email, process contact-form submissions, provide website analytics, prevent spam, or maintain security. These providers may access information only as needed to perform their services.
We may also disclose information when required by law, to respond to a lawful request, or to protect the rights, safety, and security of Cana Residential Assisted Living, our residents, website visitors, or others.
Information Retention
We retain contact-form messages and related information only as long as reasonably necessary to respond to inquiries, maintain business records, prevent abuse, and satisfy legal or regulatory obligations.
Data Security
We use reasonable administrative and technical safeguards to protect information submitted through the website. However, no website, email system, or internet transmission can be guaranteed to be completely secure. Please call us instead of using the form if you need to discuss sensitive information.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you submitted through this website. You may also ask questions about how your information is used. Certain information may be retained when required for legal, security, or legitimate business purposes.
Children’s Privacy
This website is intended for adults seeking information about assisted-living services. We do not knowingly collect personal information from children under 13 through this website.
Third-Party Websites
Our website may contain links to third-party websites or services. Cana Residential Assisted Living is not responsible for the privacy practices, security, or content of those external websites.
Changes to This Policy
We may update this Privacy Policy when our website, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.
Contact Us
For questions or privacy requests, contact:
Cana Residential Assisted Living
Spring, Texas
Phone: (832) 210-3349
Email: care@canaassistedliving.com